Delete your TRĀNAM account
Applies to the TRĀNAM app (TRĀNAM: Baby Tracker) · Updated 18 October 2026
You can ask us to delete your account and the data linked to it at any time. This page explains how, and exactly what happens.
How to request deletion
- Send your request. Use the button below, and enter the email address linked to your Google account, the one you sign in to TRĀNAM with.
- We confirm it is you. We reply to that email address. If your request comes from a different address, we may ask you to write from the account’s own address so nobody else can delete your account.
- We delete it. We complete the deletion within 30 days and send you a confirmation.
Prefer email? Write from the address linked to your Google account to support@tranamkids.com with the subject Delete my TRĀNAM account. You do not need the app installed to ask.
Can’t get into the email address linked to your account? Tell us so in your request and our Support Team will help you confirm it is yours.
What gets deleted
- Your sign-in account: name, email address, photo link and account ID.
- Your profile, and your membership of your family.
- Feedback messages you have sent us.
- Your name on entries you logged. If other people still use the family, those entries stay without your name on them.
- If you are the only member of your family: the whole family is deleted — babies’ names, birth dates and photos, all feeding, sleep and pumping logs, and the invite code.
What may remain
- If other family members still use TRĀNAM, the shared baby records stay available to them. To remove everything, every member needs to ask for deletion — the last member’s deletion removes the family.
- If you created the family and other people still use it, we will contact you before we act, so that the shared records are not lost for them by surprise.
- Deleted data may stay in Google’s backup systems for a limited period before it is permanently erased.
- If you subscribed, payment records are held by Google Play under Google’s own policies. We do not hold your payment details.
Prefer to remove only some data — for example a photo — and keep your account? Tell us what to remove through our contact form.
Read how we handle your information in our Privacy Policy.