Privacy Policy
Effective 18 October 2026
In short
- You sign in with Google. We store the family details and baby logs you enter, so that you and the people you invite can see them.
- Only members of your family can see your logs. We don’t sell data, show ads, or use analytics or advertising trackers.
- You can export your data, and ask us to delete your account whenever you like, on our delete-account page.
- Questions or requests: use our contact form, or write to support@tranamkids.com.
1. Who we are
TRĀNAM (“TRĀNAM”, “we”, “us”) is a calm brand for babies and their families, and its first product is a baby-tracking app for feeding, sleep and pumping. TRĀNAM is operated by TRANAM CARE PRIVATE LIMITED (the “Company”), a company incorporated in India (CIN U62011KA2026PTC229309) whose registered office is at #74 Doddanekkundi, Bangalore 560037. This policy explains what information the TRĀNAM app and the website tranamkids.com collect, why we collect it, and the choices you have.
2. What we collect
| Information | What it includes | Why we need it |
|---|---|---|
| Your Google account details | Name, email address and profile photo link, shared by Google when you sign in, plus a unique account ID. We never see your Google password. | To sign you in and show your name to your family. |
| Family details | The name you want shown to your family, an optional photo, a family invite code, and which accounts belong to the family. | To connect you with the people you invite. |
| Baby details | Each baby’s name and date of birth, and an optional photo. | To show age, age-appropriate information, and to personalise predictions. |
| Feeding, sleep and pumping logs | Start and end times, feed type, amounts, and which family member logged each entry. | The core of the app: tracking, history, insights and reports. |
| Subscription status | Whether your subscription is active and when it ends. If you subscribe, Google Play processes the payment — we never see your card details. | To keep the app unlocked after the free trial. |
| Feedback you send | Your message, plus your name, account ID and family ID. | To read and act on your feedback. |
| Details you give us on our website | Your name, email address, an optional phone number, what you’d like to hear about (the app, the Store, or both) and, if you write to us, your message. Saved when you use our launch-list or contact form. | To tell you when TRĀNAM launches, or to reply to you. |
| Data on your device | Preferences such as light or dark theme, small flags that remember what you have already seen, and files you choose to export. | To make the app work smoothly. Exported files stay on your device unless you share them. |
| Technical data handled by Google | Such as IP address, device and app identifiers, and logs created when the app or this website connects to Firebase. | To deliver sign-in and storage securely. |
Information about a baby relates to a young child’s routine and wellbeing. We treat it as sensitive and use it only to provide the app.
3. How we use your information
- To provide TRĀNAM: sign-in, shared family logs, predictions, insights, milestones, and the reports you export.
- To keep the service secure and to fix problems.
- To respond to your feedback and support requests.
- To manage subscriptions.
- To send you the launch news you asked for, and to reply to messages you send through our website.
Predictions and insights are calculated from your own logs. We don’t use your information for advertising, we don’t build advertising profiles, and we don’t use it to train AI models.
4. Who can see your information
- Your family. Everyone you invite with your invite code can see that family’s babies, birth dates, photos and logs, and can add or edit entries. Share the invite code only with people you trust.
- Service providers. Google processes data on our behalf through Firebase Authentication and Cloud Firestore (sign-in and storage), Firebase Hosting (our website), Google Sign-In, and Google Play (payments).
- Us. As the operator we have technical access to the database. We use it only for support, security, or legal obligations, not to browse family records.
- Legal requirements. We may disclose information if the law requires it.
We do not sell or rent personal information.
5. Where it is stored and how it is protected
Your information is stored on Google’s Firebase (Cloud Firestore) infrastructure. Google operates data centres in several countries, so your information may be stored or processed outside India. It is encrypted in transit (HTTPS/TLS) and encrypted at rest by Google, and access rules allow only signed-in members of a family to read that family’s records.
No online service is perfectly secure. If we learn of a breach that affects you, we will tell you as the law requires.
6. How long we keep it
We keep your information while your account is active. When you ask us to delete your account, we delete your personal information within 30 days, as described on the delete-account page. Deleted data may remain in Google’s backup systems for a limited period before it is permanently erased.
7. Your choices and rights
- See and correct: edit your details, babies and entries in the app.
- Export: Profile → Export data gives you a CSV file or a one-page summary report, created on your device.
- Delete: send a request on the delete-account page. We confirm it is you, then complete it within 30 days.
- Withdraw consent: you can stop using the app and ask us to delete your account at any time.
- Launch list: ask us to remove your details whenever you like and we will delete them.
- Anything else — access requests, corrections, questions or complaints: use our contact form, or write to support@tranamkids.com. Our grievance contact is the TRĀNAM Support Team, at the same address. We aim to reply within 30 days.
Depending on where you live, you may have additional rights under local law. Contact us and we will help.
8. Children
TRĀNAM is for parents and guardians, who must be adults. Information about babies is entered by their parents or guardians. We do not knowingly allow children to create accounts. If you believe a child has created an account, contact us and we will delete it.
9. Third-party services
- Google Firebase (Authentication, Cloud Firestore, Hosting) and Google Sign-In — sign-in, storage, and hosting this website. See Google’s Privacy Policy.
- Google Play — app distribution and subscription payments.
- Google Workspace (Gmail and Google Sheets) — our email, and a private copy of website form submissions that only our Support Team can see, so we can reply and keep track of requests.
Neither the app nor this website includes advertising, analytics or third-party tracking code.
10. Changes to this policy
If we change this policy we will update the effective date above, and tell you in the app if the change is material.
11. Contact
TRANAM CARE PRIVATE LIMITED (CIN U62011KA2026PTC229309)
Registered office: #74 Doddanekkundi, Bangalore 560037
TRĀNAM Support Team · support@tranamkids.com · Contact form · tranamkids.com